January 27, 2021

[ad_1] Bernard Brown, the visionary behind National Freight Inc., one of the oldest trucking companies in the U.S., died Jan. 21 at his home in Palm Beach Gardens, Fla. [ad_2] Source link

[ad_1] Automation and experienced agents help web-only cosmetics retailer BirchBox maintain a high level of customer service all year, but these factors come in especially handy during the busy holiday season. Leanna Nazzisi, BirchBox, senior manager, customer operations BirchBox uses a Customer Satisfaction score to evaluate its agents, says Leanna Nazzisi, senior manager of customer