April 6, 2021

Two Low-Key Service Guarantee Announcements That Are Big News for Small Parcel Shippers

[ad_1] In long-awaited moves, UPS and FedEx have partially lifted suspensions on service performance guarantees. Here’s what that means — and signals — to the marketplace. Since UPS and FedEx announced the suspension of their service performance guarantees in March of 2020 as a result of the pandemic, shippers have patiently waited for their return. […]

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Amazon violated law in firing employee activists, NLRB says

[ad_1] (Bloomberg)—Amazon.com Inc., No. 1 in the 2020 Digital Commerce 360 Top 1000, violated labor law when it fired two high-profile internal critics last year, the National Labor Relations Board’s prosecutors have found. Emily Cunningham and Maren Costa were terminated last April after raising concerns about Amazon’s treatment of warehouse workers during the pandemic. Their dismissals ran

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How to Use Data to Fuel Your Retail Reverse Logistics Strategy

[ad_1] How often do you think about your retail reverse logistics strategy? It’s easy to assume retail reverse logistics is solely based on returns. While this is partially true, all retail reverse logistics involve a backward flow of products that return to their origin. Returns may derive from buyer’s remorse, damage to items, defects, end-of-life

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